Genius Bar is one of the big reasons people love the company. If you’ve got a
problem with a device, you can just go to your local Apple Store and get it
fixed in no time. Unfortunately, you can’t get the same kind of help with many
wants to change that, though, with the latest version of its Samsung+ app.
Available today, Samsung+ 3.0 is designed to provide you with all of the
information you need to deal with any and all of your connected conundrums from
the comfort of your home.
it’s on version 3.0, chances are you’ve never heard of Samsung+. That’s because
Samsung actually launched the app last summer but didn’t make much of it, as
the company said it wanted to continue adding more features.
says the app is designed to provide you with personalized support for all your
the home screen, you can see highlights about your device, get simple tips on
how to better use it, or browse various Samsung promotions. That’s all well and
good, but it doesn’t do much to help you when your phone is on the fritz.
on the question mark icon at the top of the screen brings you to the Samsung+
Support page. From here you can perform a diagnostic check on your device, find
answers to frequently asked questions, and get live help.